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My downloads are unusually slow.

Service access

This may occur while running several different applications simultaneously. You may also have other active downloads running.

- Do you have many different programs running that require access to the internet? Please close such programs to check whether your download speed will increase.
- Do you also notice slow downloads in general? Please check your internet access. You may need to contact your ISP.

If you still cannot log in, please contact customer care.

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